Contact Brooks Customer Service
Brooks Phone Numbers and Emails
Toll-Free Number:
-
(800) 227-6657
Customer Service:
-
(855) 427-6657
Brooks Emails:
Legal
privacy@brooksrunning.com
Privacy Inquiries
Contact Information
Brooks Website:
Brooks Help Center:
Corporate Office Address:
Brooks Sports, Inc
3400 Stone Way N., 5th Floor
Seattle,
Washington
98103
United States
Fax:
1-800-483-8181
How Good is Brooks's Customer Service?
Summary of Brooks Customer Service Calls
61
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
0%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Brooks?
Shipping and Delivery Question:
- “Sizing questions”
- “Not received my order”
- “Because I never received the shoes”
Product/ Service Question:
- “Defective shoes”
- “Code not working”
- “Damage sneakers”
Request for Information Question:
- “Order status”
- “Check on a return”
- “Cyber Monday question about something that is out of stock”
Return/ Replace Question:
- “Return of shoes”
- “I need to return shoes”
- “Shoe return”
Activation/ Cancellation Question:
- “I want to cancel an order”
Other Question:
- “I have several pairs of brooks and I don't like how they're wearing on the bottom they're wearing out”
- “I bought three pair of catamount trail shoes. The backs are weak. You cannot put your feet in the shoe with the shoestrings untied and the shoestrings don't stay tied. I think you should know this the shoes are very expensive and I don't think they'r”
- “When new Adrenaline women will arrive?”
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Brooks